Touring Cars Sweden

- Vehicle rental including unlimited kilometres
- Transfers*
- Vehicle preparation fee
- Vehicle and third-party damage insurance with an excess of SEK 27,200 per incident
- Kitchen kit
- General vehicle equipment
- Tablet computer including GPS option
- Linen exchange (free of charge at any Touring Cars depot)
- VAT (currently 23%)
- 24-hour emergency hotline
- Information package with guides and maps at the depot
- Post-hire cleaning **

* Transfers from certain airports are included with the rental. In some cities, a fee is charged for this service. Please see the 'Transfers' section under 'Pick-up / Drop-off' below.

** Post-hire cleaning: The vehicle has to be returned with a clean interior and empty toilet and waste water tanks. Exterior and standard interior cleaning is included with the vehicle preparation fee. If the tanks are not emptied and two hours of interior cleaning on the part of the rental company are not enough to remove large amounts of dirt or dust, a fee of € 250/ NOK 2,400/ SEK 2,425 will be charged.
The vehicle must be returned with a full tank of fuel. Otherwise, € 26 / NOK 250/ SEK 250 + € 2 /NOK 19 / SEK 19 per liter will be charged at drop-off. The propane gas bottles must also be returned full. Otherwise, a fee of € 49/ NOK 890 / SEK 920 per used gas bottle will apply at drop-off.

The option is available when you make your booking with us and is not available at pick-up time.
The All Inclusive option includes the following provisions in addition to those included in the standard price:
- Bedding sets (1 per person)
- Camping set (1 fold-up camping table and fold-up camping chairs)
- Rain coat
- BBQ set
- Final cleaning*
- Toilet chemicals

* Final Cleaning: Cleaning of grey water tank and septic tank, cleaning exceeding 2 hours, emptying trash cans and separating bed linen.

The compulsory vehicle preparation fee is automatically factored into the total price during the online quoting / booking process on our website.

The vehicle preparation fee includes:
- Transfers from/to certain airports (restrictions apply. Please see the 'Transfers' section under 'Pick-up / Drop-off' for further details
- External cleaning fee
- Interior cleaning of up to 2 hours
- Depots open daily
- Customer service and technical quality check
- Vehicle orientation at pick-up (in English, may be provided via DVD at certain locations)
- Maps and brochures available at depot (subject to availability)

The following discounts off the daily rental rates (not optional extras, vehicle preparation fee, one-way fees, etc.) are provided:

- 15 - 29 days: 2%
- 30 - 44 days: 11%
- 45 days or more: 20%

Each rental day corresponds to one calendar day, regardless of what time you collect or return the vehicle. The total price is calculated based on how many days within each respective price 'season' are included in the total rental period.

The cancellation fees apply as stated in Motorhome Bookers' booking conditions.
If the vehicle is collected later than the pick-up day booked, or returned earlier than booked no refunds will be provided.

- Diesel, propane gas, daily vehicle operating costs
- Additional driver fees
- Optional insurance supplements, which reduce the level of excess
- One-way fees (if applicable, fees are automatically factored into the total price by our system in any quote/booking)
- Night surcharge for pick-ups between 1800 - 0800hrs (unless selected during your online booking)
- Bedding sets (unless selected during your online booking)
- Camping chairs and table (camping set; unless selected in your online booking)
- Baby/Booster seats (unless selected in your online booking)
- Toilet chemicals
- Parking for private vehicle at the rental depot
- Transfers from/to city hotels, train stations or airports not listed in the 'Transfers' section under 'Pick-up / Drop-off'

- Diesel, propane gas, daily vehicle operating costs
- Additional driver fees
- Optional insurance supplements, which reduce the level of excess
- One-way fees (if applicable, fees are automatically factored into the total price by our system in any quote/booking)
- Night surcharge for pick-ups between 1800 - 0800hrs (unless selected during your online booking)
- Baby/booster seats (unless selected in your online booking)
- Parking for private vehicle at the rental depot
- Transfers from/to city hotels, train stations or airports not listed in the 'Transfers' section under 'Pick-up / Drop-off'

One-way rentals (vehicle pick-up at location 'A' and drop-off at location 'B') are available between Oslo, Helsinki, Rovaniemi, Turku, Rygge, Stockholm, Malmö, Tromsö and Trondheim. In addition, one-way hires from any of these cities with drop-off in Ivalo, Kuopio, Bergen, Tampere, Stavanger, Malmö and Göteborg are allowed.

One-way rentals with pick-up in Bergen, Ivalo, Kuopio, Tampere, Stavanger and Göteborg are not allowed.
One-way rentals from/to Reykjavik are not allowed.

NOTE:
One-way hires between all locations are only available from 01 May - 30 September. Between 01 October - 30 April only hires from/to Helsinki, from/to Oslo, from/to Rygge, from/to Turku and/or Stockholm are permitted (if requested).

One-way hires are only allowed if reserved in advance and for a fee which is also payable in advance. These fees are automatically factored into the total price by our system during the online quoting / booking process and will be displayed at that time. Fees vary depending on pick-up and drop-off locations. One-way fee may be waived or reduced as part of certain special offers.

Standard vehicle and kitchen equipment is included in the rental rates.

Bedding Set:
Bedding is not included in the rates, but can be reserved as an optional item during the booking process. Simply select the number of sets required and click on 'Recalculate' to factor the pricing into your total booking amount.
If you select the All Inclusive option during your booking the bedding sets for all passengers are included in the total price.

To view a list of vehicle equipment and kit contents, please see 'Equipment & Extras'.

The following optional extras including baby/booster seats should be booked in advance along with your motorhome booking as availability cannot be guaranteed at pick-up time. If booked additionally and after receiving the booking confirmation/invoice the rental company charges an administration fee of € 50. All items remain the property of Touring Cars and must be returned with the vehicle at drop-off time.

You can view the prices for each of these items during the online quoting / booking process where you can select each item.

Available items:
- Bedding set (blanket, pillow, pillow case, sheet, bath towel, hand towel)
- Camping set (1 fold-up table and 1 fold-up chair)
- Bike racks: free of charge (must be requested at time of booking)
- Baby seat, baby cot, baby seat for bikes
- Booster seat (for kids taller than 135 cm)
- BBQ set

Starter Pack:
Must be booked in advance and includes:
- Toilet chemicals
- Additional driver fees
- 1 gas bottle

The following extras can also be hired / purchased at pick-up (pending availability):

- Bike set (bike, helmet, repair kit, pump; max. 4 bikes per vehicle)
- Toilet chemicals
- Tire wedge pair: free of charge
- Fishing rod
- Electric Coffee maker
- Gas option
- Final cleaning: € 170 / NOK 1,600 / SEK 1,600 (cleaning of grey water tank and septic tank, cleaning exceeding 2 hours, emptying trash cans and separating bed linen)


Diesel option (payable locally):
At pick-up time all rental vehicles are provided full of fuel and they are required to be returned full of fuel also. If not, the rental company will charge a fee of € 26 / NOK 250/ SEK 250 + € 2 /NOK 19 / SEK 19 per litre of diesel to fill it up. If you wish, you can select the prepay diesel option at pick-up time so that you do not have to return the vehicle refilled.

Child seats are compulsory in Scandinavia for children weighing up to 36 kg or up to 135 cm in height and should ideally be booked in advance with the vehicle.

For further important details please refer to the section 'Equipment & Extras'. You can view the prices during the online quote/booking process.

These items remain the property of Touring Cars and must be returned with the vehicle at drop-off time.

Standard insurance is included in the rental rates. This covers bodily injury of third parties as well as damage to their property up to € 3 million in Sweden (unlimited cover for bodily injury).
Bodily damage suffered by the renter or passengers is not covered as these persons are not classed as third parties. Touring Cars does not offer this kind of insurance as it is expected all members of the travelling party will take out their own personal travel insurance which covers their own health costs.

Touring Cars' insurance also covers:
- Damage to the exterior of the rental vehicle, regardless of how and by whom, including damage by third parties
- Theft, break-ins and vandalism *
This insurance comes with an excess of SEK 27,200 per incident.

Exceptions:
Damage to the windscreen, wheels or tyres is not insured and has to be paid by the renter unless the 'Windshield & Tyre Cover' has been purchased at pick-up. Any damage to the interior of the vehicle, water-related and saltwater damage is not covered by the insurance, regardless of whether you take out one of the additional insurance options below or not.
Personal property that is lost or damaged in the event of an accident or theft is not covered by the insurance.

For other damages that are excluded from the insurance cover, please see 'Insurance Exclusions' below.

* Insurance coverage when travelling abroad:
Travelling to Russia, the Baltic States or Eastern Europe is not allowed!
If travelling outside of Scandinavia, special insurance conditions apply for different regions and any additional fees that apply for border crossings have to be paid directly by the renter.
A special note in the rental agreement - given by the rental company - is made and therefore it is imperative that the intention to drive abroad is stated when making the booking.

If travelling outside of Scandinavia, the excess is two times higher, with a minimum of € 1,200. The renter must also stay in the vehicle between 2000hrs - 0600hrs. Otherwise, no insurance cover will be given! At all other times the vehicle must be parked at secured areas with surveillance for security at times when the vehicle is left alone. Otherwise the insurance cover will be null and void then also. These regulations also apply if you purchase any of the additional insurance options.

In Finland there is no compulsory third-party insurance. In the event of an accident with an uninsured vehicle or if a third-party causes damage and flees the scene the renter is liable up to the limit of the excess regardless of who is at fault.

Additional Insurance (7- or 10-day minimum hire applies)
You have the option of purchasing one of the following three supplementary insurance options at pick-up time in order to reduce the level of the excess.

Insurance Option 1: 'Windshield & Tyre Cover': (7-day minimum hire applies)
This option covers the costs for one windscreen or one tyre damage, any further damages are covered with an excess of SEK 27,200. The 'Windshield & Tyre Cover' is available in addition to the insurance options outlined above and costs SEK 68 per day.

Insurance Option 2: 'TC Plus': (7-day minimum hire applies)
This reduces the excess to SEK 11,600 and costs SEK 87 per day.
Any damage to the windscreen, tyres or wheels is payable by the renter.

Insurance Option 3: 'TC Premium': (7-day minimum hire applies)
This reduces the excess to SEK 5,800 and costs SEK 184 per day.

Insurance Option 4: 'TC Total': (10-day minimum hire applies)
This reduces the excess to NIL for one external damage, for any following damages the excess is SEK 5,800 per incident. The TC Total costs SEK 476 per day.

A deposit of SEK 27,200 is required in credit card form (Visa or Mastercard only) at pick-up, otherwise the vehicle can not be handed over. Cash or traveller's cheques will not be accepted!
If one of the local supplementary insurance options is selected, the level of the deposit will be reduced according to the level of the excess.

The deposit covers the excess and is taken as a credit card authorisation at pick-up, i.e. no money is deducted from the card at that time but the credit limit is reduced.

NOTE: Touring Cars requires that your credit card is valid for at least 6 months after vehicle drop-off.

Please ensure you have adequate credit available on your credit card.

The deposit applies on a per-incident basis. If there is an accident or a third party incurs bodily or property damage a further deposit is taken for the remaining rental days to cover the excess for any further incidents.

The deposit will be refunded (i.e. the authorisation will be deleted) as long as the vehicle is returned on time, free of damage, clean, with full gas bottles and full fuel tanks. Neither the rental company nor the tour operator is liable to pay any cost differences that possibly occur between the cost of the deposit and the reimbursement resulting from foreign exchange fluctuations or external fees.

The rental company reserves the right to charge fees to cover damage, cleaning, late drop-offs, fines or parking tickets, etc. Any fees are deducted from your credit card in arrears or will offset the reimbursement of the deposit.

The excess is always owed to the rental company by the renter in the first instance, regardless of who is at fault. If an accident occurs with an uninsured driver or if another driver flees the scene of an accident the renter is liable for the full amount of the excess. The excess is refunded if and as soon as the rental company receives a payment from a third party. This can take quite six months or longer.

All insurance cover will be null and void if the terms of the Touring Cars rental agreement are breached. Any damage that is caused if the renter acts outside of the rental company conditions is not covered by the insurance.

Any water and/or saltwater related damage where the renter is at fault is not covered by the insurance. This includes any damage to the underbody or roof or roof appendages.
The insurance also does not cover any loss or damage of property as a result of a break-in or accident.

The insurance does not cover damage in the following cases and the renter is liable for the full amount of damage caused either to the rented vehicle or to the property of a third party involved:
- Vehicle submersion, the vehicle being stranded in a water area
- Damage resulting from creek or river crossings, driving through causeways or beach driving
- Activities that are in breach of the rental agreement conditions, e.g. driving under the influence of drugs, alcohol or dangerous driving
- Damage caused by the use of the wrong fuel or when water or oil, etc. are not topped up to minimum required levels (causing overheating, frost damage, etc.) or where warning signals in the vehicle are ignored
- Damage that is a result of not considering the measurements of the vehicle (height, width) or appendages and the underbody
- Costs that arise for towing and recovery of vehicles that have been stranded or submerged as a result of the driver's negligence
- Repairs and towing costs that are incurred because of driving on unpermitted roads or in forbidden areas
- Costs for vehicle keys that have either been lost or locked in the vehicle
- If people drive the car who have not been registered in the rental agreement
- Personal property that is damaged in an accident or is either stolen or damaged during theft is not insured
- If damage is caused as a result of other people using the vehicle without the permission of the rental company there is also no insurance cover
- If the vehicle is stolen because the keys were left in the vehicle or the vehicle is not locked
- Wilful damage
- Theft while travelling abroad without permission from the rental company (for details see section 'Insurance' above)
The following incidents are payable by the renter separate to the insurance, unless you purchase the appropriate additional insurance option (see table above):
- Damage to the windscreen
- Damage to tyres or wheels

Prohibited Activities
The renter is prohibited from using the vehicle:
- To participate in motorsport or vehicle testing activities
- As a means of transportation for inflammable, poisonous or otherwise dangerous substances
- To commit crimes of any kind (including cross-border activities) even if such activities are only punishable by the laws prevailing where such crimes are committed
- To rent to a third party

The renter is liable for any fees, costs, fines or penalties that occur during his/her use of the rental vehicle unless any such costs that have taken place are the fault of the rental company.

If speeding tickets and parking fines and/or accidents, etc (e.g. that have not been mentioned to the rental company) come to light the rental company reserves the right to invoice or charge the customer for these costs in arrears as well as a processing fee.

Note: fines in Scandinavia are very expensive, e.g. in Norway:
- Driving 7 km too quickly: NOK 1,600
- Driving 10 km too quickly: NOK 2,700

The insurance options offered by the rental company do not include luggage insurance, nor do they include cover for any damage to passengers. It is therefore recommended to obtain travel insurance that covers accidents, sickness and loss of luggage prior to departure.

All drivers must have held their national driving license for a minimum of 1 year on the pick-up date. UK, European Licenses (Category B), Australian or New Zealand licenses for example are valid. The national license is sufficient for renting a vehicle in Scandinavia. If you present an international license, the national license will also be required without exception.

Additional drivers can be registered locally at an additional fee, which is payable locally:
Per additional driver: SEK 475

Any person wishing to drive must have all of his/her details entered in the rental agreement and must be present at pick-up time in order to sign the rental agreement. Every additional driver has to be in possession of both a valid national driving license and a valid credit card. Anyone else will not be allowed to drive at all. The renter is required to have access to the name and address details for any person who drives the vehicle - even if they drive for a short amount of time, and to provide these details to the rental company upon request. The renter is responsible for the actions of all drivers.

Before you can collect your vehicle you are required to present a valid national driving license, credit card (compulsory - no exceptions and no bank or debit cards or pre-paid credit cards accepted), your passport and the Motorhome Bookers voucher at the depot.

The minimum age for the renter and any registered drivers is 18 years. Anyone younger will not be permitted to drive the vehicles.

The minimum hire periods are:
- 5 days
- 7 days if you book the one-way special

Please note carefully the maximum number of passengers allowed per vehicle as per the details provided when you click on the picture of your vehicle and view the vehicle overview on our website.

All vehicle and kitchen equipment is included in the rental rates. This includes:

General vehicle equipment:
Instruction manual, rubber gloves, First Aid Kit, 220 V Resource cable, water hose, scissors, CD Player, plastic bucket, dustpan and brush, dish brush, coat hangers, jack, spare tyre and hazard warning sign.

Kitchen equipment for 2-7 people (depending on vehicle size):
Pans, pots, thermos, coffee filter, plates, glasses, mugs, salad bowl, serving bowls, strainer, measuring cups, cutting board, potholders, cutlery, kitchen utensils, knives, bottle opener, corkscrew, can opener, wash basin, draining board.

Bedding sets:
These are not included in the daily rates. Please note that if this is not booked in advance, availability cannot be guaranteed at the depot. This set applies per person and consists of (1 of each):
Blanket, pillow, pillow case, bed sheets, bath towel and hand towel.
If you select the All Inclusive option during your booking the bedding sets for all passengers are included in the total price.

The following optional extras including baby/booster seats should be booked in advance along with your motorhome booking as availability cannot be guaranteed at pick-up time. If booked additionally and after receiving the booking confirmation/invoice the rental company charges an administration fee of € 50. All items remain the property of Touring Cars and must be returned with the vehicle at drop-off time.

You can view the prices for each of these items during the online quoting / booking process where you can select each item.

Available items:
- Bedding set (blanket, pillow, pillow case, sheet, bath towel, hand towel)
- Camping set (1 fold-up table and 1 fold-up chair)
- Bike racks: free of charge (must be requested at time of booking)
- Baby seat, baby cot, baby seat for bikes
- Booster seat (for kids taller than 135 cm)
- BBQ set

Starter Pack:
Must be booked in advance and includes:
- Toilet chemicals
- Additional driver fees
- 1 gas bottle

The following extras can also be hired / purchased at pick-up (pending availability):

- Bike set (bike, helmet, repair kit, pump; max. 4 bikes per vehicle)
- Toilet chemicals: SEK 213 per bottle
- Tire wedge pair: free of charge
- Fishing rod: SEK 233 each
- Electric Coffee maker: SEK 184 per hire
- Gas option: € 95 per bottle
- Final cleaning: € 170 / NOK 1,600 / SEK 1,650 (cleaning of grey water tank and septic tank, cleaning exceeding 2 hours, emptying trash cans and separating bed linen)

Diesel option (payable locally):
At pick-up time all rental vehicles are provided full of fuel and they are required to be returned full of fuel also. If not, the rental company will charge a fee of € 26 / NOK 250/ SEK 250 + € 2 /NOK 19 / SEK 19 per liter will be charged at drop-off.

Child seats - if required - need to be requested when you make your booking to ensure availability when you pick up your vehicle. Please provide us with the age(s) and weight(s) of your children when you make your booking so that we can book the appropriate seat(s). Seatbelts are compulsory in Scandinavia and child seats are compulsory for children weighing up to 36 kg or up to 135 cm in height.

Neither Touring Cars nor Motorhome Bookers can be held liable if these are not reserved in advance and not available at pick-up time such that the children can either only travel illegally or not at all.

The vehicles are only permitted for use on sealed, public and authorised roads within Finland, Norway, Sweden and Denmark.

Travel to Western Europe is permitted, however, restrictions do apply (see 'Insurance'). Travel to Russia, the Baltic States or Eastern Europe is not allowed! If any travel outside of Scandinavia is planned this must be stated at the time the booking is made. Please see the 'Insurance' section for further details regarding insurance when travelling abroad.

Failure to adhere to the driving restrictions/rules will result in all insurance being null and void such that the renter is required to cover any costs incurred in prohibited regions, even in the event of a breakdown or damage that is not the renter's fault.

The vehicle is also not allowed to come into contact with salt water.
Note: Please take the time to obtain information from the authorities responsible for the country in which you plan to drive, or from an automobile association with regard to special rules that may apply in that country.

Special Winter profile tyres are compulsory in Scandinavia between 01 Dec - 28 Feb and included in the rental rates during this period. Should you prefer to drive with Winter profile tyres outside of this period this needs to be stated as part of your online booking in the 'Comments' section. In this case Touring Cars will charge a one-off fee of € 60 + € 5 per rental day.

Winter conditions are valid between 01 Nov - 31 Mar.

Please note that the renter is liable for any damage to the vehicle resulting from frost, exposure to the cold, freezing of the tanks, warm water tanks and connections and damage such as this is not covered by the insurance.

If it is likely that you will experience temperature levels below zero, all connections such as water and chemical tanks should be emptied. If frost temperatures are expected the rental depot will have already winterised the vehicle by emptying the water to avoid freezing, etc prior to your pick-up date. Winterised, by definition, means that the water has to be emptied out of all water tanks. Following this it is not permitted to pour any more water into the fresh water tank and none of the water connections can be used any more.

No water in the vehicle is available for use.
The renter is then required to purchase his/her own bottled water (e.g. drinking water) and to cover these costs him/herself. The basins, sink, showers and toilets can no longer be used. However, the toilet can be partially flushed as long as only the windscreen wiper anti-frost fluid is used. If there is a heavy frost the toilet should not even be flushed like this and you will need to use public toilets.
The renter bears all responsibility for ensuring the vehicle remains winterised and for returning the vehicle in this state if the vehicle was collected in a warmer region such that the vehicle was not winterised or if this state is altered during the rental period. If the renter does not adhere to these guidelines - regardless of what weather conditions are present at drop-off time, a fee will be charged and the deposit will be withheld until the vehicle is again winterised by a specialist and returned to the rental company.

The renter will be held responsible for any costs resulting from the vehicle being damaged such as when the tanks, engine elements and pipes are damaged due to freezing, frost, etc. In such cases there is no insurance cover and additional fees will be charged by the rental company regardless of the weather situation at drop-off time.
Please allow for the fact - when planning out your route, that camping grounds in certain areas may close during the winter. Some roads, especially in alpine areas may also be closed for driving or may be simply too dangerous to drive on.

One-way rentals (vehicle pick-up at location 'A' and drop-off at location 'B') are available between Oslo, Helsinki, Rovaniemi, Turku, Rygge, Stockholm, Malmö, Tromsö and Trondheim. In addition, one-way hires from any of these cities with drop-off in Ivalo, Kuopio, Bergen, Tampere, Stavanger, Malmö and Göteborg are allowed.

One-way rentals with pick-up in Bergen, Ivalo, Kuopio, Tampere, Stavanger and Göteborg are not allowed.
One-way rentals from/to Reykjavik are not allowed.

NOTE:
One-way hires between all locations are only available from 01 May - 30 September. Between 01 October - 30 April only hires from/to Helsinki, from/to Oslo, from/to Rygge, from/to Turku and/or Stockholm are permitted (if requested).

One-way hires are only allowed if reserved in advance and for a fee which is also payable in advance. These fees are automatically factored into the total price by our system during the online quoting / booking process and will be displayed at that time. Fees vary depending on pick-up and drop-off locations. One-way fee may be waived or reduced as part of certain special offers.

Oslo, Helsinki, Stockholm, Malmö, Rygge, Turku, Tromsö, Trondheim and Rovaniemi.

Between 01 Oct - 30 Apr, only hires from/to Helsinki, Turku, Oslo, Rygge or Stockholm are possible. The other depots are only open under certain conditions.

One-way hires are only allowed if reserved in advance and for a fee which is also payable in advance. These fees are automatically factored into the total price by our system during the online quoting / booking process and will be displayed at that time.
Pick-ups in Bergen, Tampere, Ivalo, Stavanger or Kuopio are not allowed.

Please refer to the 'Rental Depots' page within the Touring Cars section of our website to view the exact addresses of the rental depots.

The rental depots in Helsinki, Oslo, Rygge, Turku and Stockholm (on request only) are open all year round from 0800 - 1800hrs by appointment only.

All other depots are open daily from 0800 - 1800hrs (by appointment) between 01 May - 30 Sep and from 01 Oct - 30 Apr only on request.

You can pick up the vehicle as follows:
- at the depot only
- at 1500hrs only, unless you pre-arrange a different time with the rental company

Touring Cars stipulates that, if a pick-up time other than 1500hrs is requested, this should be made clear at the time of the booking. If you do not reserve another time slot, the pick-up will have to take place at 1500hrs. Any deviation from this time will result in additional fees.

If you would like to collect your vehicle between 1800hrs and 0800hrs this needs to be selected during the online booking process and a night surcharge will automatically be factored into the total price by our system. You are required to inform us of your flight arrival details in order to request a night pick-up time with Touring Cars.

The vehicle is provided full of fuel and the propane gas bottles are full at pick-up time.

You are required to allow the experts at the pick-up depot to provide you with a detailed vehicle briefing. Touring Cars reserves the right to withhold the handover of a rental vehicle until this has taken place and does not take responsibility for any delays that may be incurred as a result.

You can drop off the vehicle as follows:
- in Oslo, Helsinki, Turku, Stockholm, Malmö, Rygge, Tromsö, Trondheim and Rovaniemi: at the depot only
- in Ivalo: at the Ivalo Hotel at an agreed time
- in Kuopio, Tampere, Bergen, Stavanger and Göteborg: at the airport at an agreed time
- at 1200hrs only unless you pre-arrange a different time with the rental company

Touring Cars requests that if a drop-off time other than 1200hrs is requested, this should be made at the time of the booking. If this does not happen the drop-off will have to take place at 1200hrs. Any deviation from this time will result in additional fees.

Note: If you return your vehicle before 1100hrs Touring Cars and Motorhome Bookers will give you a € 50 discount. To receive this you are required to inform us of this intention (no exceptions) as part of your booking. Once your booking has been confirmed this discount can not be requested anymore. This discount cannot be combined with any special offers or other discounts.

There are no refunds if you return the vehicle earlier than the drop-off date booked. Late drop-offs will not be allowed on the basis of any delays that may have occurred at pick-up. If the vehicle is not returned to the agreed depot and/or not at the agreed time Touring Cars will charge an additional fee of € 50 per hour. The rental company reserves the right to charge the customer for any revenue lost as a result of a vehicle being returned late where other rentals are then delayed or have to be cancelled. It is not permitted to unilaterally alter the rental agreement to one with an open-ended drop-off date (by keeping the vehicle for a longer time) beyond the date agreed with the booking.

If the vehicle is returned in a damaged state the rental company will charge fees accordingly in line with the insurance conditions. The motorhome must be returned with a clean interior. The toilets and waste water tank need to be emptied before drop-off otherwise fees of € 250/ NOK 2,400/ SEK 2,425 will be charged. The fuel tank has to be full at this time, otherwise a one-off fee o € 26 / NOK 250/ SEK 250 + € 2 /NOK 19 / SEK 19 per litre will be charged. The propane gas bottle also have to be returned full, otherwise € 49/ NOK 890/ SEK 920 will be charged for the bottle to be refilled.

TIP: if your return flight is at midday or earlier we recommend that you drop off your motorhome at the depot on the day before your flight and spend the night in a hotel.

You can park your own car for the duration of your hire at many depots pending availability and on request only. However, as there is limited space available for this you are required to inform us when you make your booking if you wish to leave your own vehicle there.
A fee applies for this service.

Touring Cars provides transfers from/to the following airports / airport hotels only, free of charge:
- Helsinki-Vantaa International Airport
- Arlanda International Airport (Stockholm)*
- Rovaniemi Airport
- Gardermoen Airport for Oslo pick-ups
- Moss Rygge Airport for Rygge
- Trondheim Airport
- Tromsö Airport
- Turku Airport
- Malmö Sturup Airport
*The meeting point at Arlanda airport is at Terminal 5 bus stops 17-24. At Terminal 2 the meeting point is bus stops 16-18.

Transfers from/to the following airports are available on request and for a fee which can be viewed during the online price quote:
- in Sweden: Skavsta Nyköping Airport, Vasteras Airport
- in Norway: Moss Rygge Airport
- in Finland: Tampere Airport
- in Norway: Torp Sandefjord Airport

Transfer from/to downtown locations are only available from June to August. They need to be requested with your booking and fees apply. City transfers in other months may be available on request. Prices can be viewed during the online price quote.

NOTE:
The transfer will only be provided as long as it is requested with your booking. You can select the required transfer(s) during the booking process and provide Motorhome Bookers with your arrival and departure information. All details must be provided within 7 days of booking, otherwise a fee of € 50 may be charged in addition to the change fees listed in Motorhome Bookers' Terms & Conditions or the transfers will not be provided and no refunds issued. For transfer fees, please refer to the booking form on our website. If you have to revise your flight or hotel details at a later time, this is not an issue.

The fleet consists of TC Mobiles, Dethleffs, Hymer and Hobby vehicles.
However, it cannot be guaranteed that in certain circumstances a vehicle model from an alternative manufacturer will not be provided. The vehicles are normally kept in the fleet for up to 4 years, occasionally 5 years.

Touring Cars will do everything possible to ensure that the vehicle model you receive matches the one booked exactly.
However, it reserves the right in unavoidable circumstances to provide a suitable vehicle of the same or a larger size as a replacement if for some reason your vehicle is not available or if the booked vehicle has been damaged without fault of the rental company. In such cases Touring Cars will reimburse the difference that exist between the price of the booked vehicle and the one received and no additional rental costs will be charged if a larger vehicle is provided than the one booked. Any additional costs such as higher petrol costs, tolls or ferry costs, etc will not be reimbursed and need to be paid by the renter. This does not give the renter the right to cancel his/her booking.

Note: You will be guaranteed a vehicle from a certain category but not of any specific size, make, colour or design. Even though vehicles within a category have similar equipment, the design, size, measurements and floor plan (e.g. bed sizes or interior features, etc) may differ slightly within one vehicle category.

All measurements and size indications are approximate values and are based on the information provided to us by the rental company. We cannot accept responsibility for any mistakes or human error in the provision of these details. This kind of information on our website can be changed at any time without prior notice.

In the event of an accident, breakdown or technical difficulties (including problems with tyres) you are required to inform the rental company immediately.

If you have an accident, there is a fire or theft or you hit a wild animal, etc the police and Touring Cars must be contacted immediately. Third party demands are not to be agreed to.
Incase of an accident the police report must include the name and address of the people involved as well as any witnesses along with the vehicle registration details of any vehicles involved. Even in the case of minor damage the renter is required to provide Touring Cars with a detailed written report and a sketch outlining the situation.

Note: If you do not inform the rental company and police immediately and if the company is not given the opportunity to provide assistance as soon as a problem arises there will be no grounds for compensation.

All vehicles are relatively new and are serviced to the highest standards. However, problems can still occur from time to time. Please note: small repairs or expenses that are necessary to ensure the smooth running and well-being of the vehicle that cost up to € 50 can be carried out without prior communication with the rental company and will be reimbursed to you at drop-off time as long as you keep receipts for the costs incurred.

For repairs that will cost more than this amount you are required to inform the rental company before repairs take place to obtain their approval to proceed (otherwise the repairs will not be reimbursed). Receipts are always required.

In the event of damage (mechanical breakdowns, not accidents) where the vehicle can not be used for longer than 24 hours Touring Cars will refund the daily rental rate (or pro rata) for the vehicle. However, other costs such as hotels, rental cars, lost holiday time is not compensated by them.

The vehicle has to be returned with a clean interior and empty toilet and waste water tanks. Exterior and standard interior cleaning is included in the vehicle preparation fee. If the tanks are not emptied and two hours of interior cleaning on the part of the rental company are not enough to remove large amounts of dirt, dust, etc a fee of € 250 / NOK 2,400 / SEK 2,425 will be charged.

The vehicle must be returned with a full tank of fuel. Otherwise, € 26 / NOK 250/ SEK 250 + € 2 /NOK 19 / SEK 19 per litre will be charged at drop-off. The propane gas bottles must also be returned full. Otherwise, a fee of € 49/ NOK 890 / SEK 920 per used gas bottle will apply at drop-off.

Pets are only permitted when requested in advance, a cleaning fee of € 199 / NOK 1,900 / SEK 1,930 applies. If this rule is not adhered to Touring Cars will charge a fee of € 400 / NOK 3,800 / SEK 3,880 at drop-off time to cover cleaning costs.

Smoking is also not permitted in the vehicles. Failure to adhere to this rule will result in a fine of € 850 / NOK 8,100 / SEK 8,250 at drop-off time.

If you plan to take your motorhome on a ferry we strongly suggest that you book this well in advance. You will need to book a space on the ferry for a vehicle that is over 6 meters long.

All information provided has been put together by us (Motorhome Bookers Ltd) in as much detail as possible and on the basis of the information made available to us. This information has been taken from the rental company's conditions which they have provided to us. Any additional conditions are included in the rental agreement which is entered into by yourself and the rental company. You will receive the complete list of rental conditions with your rental agreement, which you sign when you collect your vehicle. We do not accept responsibility for any differences that come to light between our list of conditions and those of the rental company.