Cheapa Campa Australia

- Vehicle rental with unlimited kilometres for all vehicle types (except for 4WD vehicles with 300 kilometres per day)
- Standard insurance with an excess of AU$ 3,500 or AU$ 5,000 or AU$ 8,000 per incident (depending on vehicle type)
- 10% GST and 3% administration fee
- General vehicle and kitchen equipment
- Personal equipment 
- Personal Check Out and Check In Service
- Free 24-hour roadside assistance
- National Road Service by the Australian Automobile Association
- Campground guide at depot

Post-hire cleaning costs:
The interior of the vehicle is expected to be in a clean state at drop-off time, otherwise fees of up to AU$ 500 will be charged. The toilet and waste water tank must be emptied prior to the return of the vehicle and all fuel tanks (i.e. petrol, diesel and gas) need to be full, otherwise a further fee of AU$ 150 will be charged. All vehicles must be completely free of mud. Smoking is not permitted in any of the vehicles or a cleaning & deodorising process will be necessary at a fee of up to AU$ 300.

This option can only be booked in advance and cannot be purchased on arrival. There are no long-hire discounts off these supplementary rates, however, the maximum number of days that you will have to pay the All Inclusive option is for 50 days. You can see the price for this option during the online quoting / booking process on our website.

In addition to the provisions in the base rental rate, this option includes:
- Liability Reduction Option 2 (VIP Cover) insurance with NIL excess for insured damages
- Additional driver fees
- First LP Gas fill
- Initial set of toilet chemicals
- 1 camping table and camping chairs
- Baby/Booster seats (on request)

Save time and avoid errors at pick-up time!

With your travel documents you will also receive the internet link below which enables you to complete your online pre-registration in advance. You can use this form to complete all necessary details such as booking number, name etc. for Cheapa Campa so that they can prepare your rental agreement in advance of your arrival and have it ready for you to sign as soon as you arrive to pick up your vehicle.

The link is: https://bookings.apollocamper.com/PreReg/WWAPRVCO

A 5% discount applies to all rentals that are booked at least 90 days before travel and between 19 Mar 19 by 30 Jun 19.
- This offer is only valid with the standard rates and does not apply to the All-Inclusive surcharge
- The early booker discount can be combined with the long-hire discount

21+ days hire = 9% for bookings made between 19 Mar 19 and 30 Jun 19.
The discount does not apply to the All Inclusive surcharge, only to the standard rates.

The following conditions apply to multiple rentals:
- For customers who rent vehicles on separate occations within one holiday - whether in the United States of America, Australia or New Zealand with Apollo, Cheapa Campa or Star RV - the long-hire discount applies to the total number of rental days
- Travel is within a 3 months period and needs to be booked together
- The payments made for the All-Inclusive option (can be booked in advance) and the excess reduction insurance options (available on pick-up) are still calculated individually, i.e. rental by rental.
- If you drop off one vehicle and pick up another on the same day, this day will still be calculated for each separate rental.
- The cheaper long-hire discount is deducted from the total price.
- The respective minimum hire period applies for each individual rental period.
- The one-way fee in Australia is charged for each individual rental.

One rental day corresponds to one calendar day, regardless of what time you pick up or drop off your vehicle.

The flex rate that is available at the time of booking for the first rental day determines the daily rental rate for the entire rental period up to the 7h day. Every rental day from the 8th day on are counted as a new booking and the flex rate that applies for the 8th day will be used from then on. The flex rate that applies for the 15th rental day will be used from then, etc.

To find out which flex rate is currently valid for the vehicle you are interested in, just click for a price calculation for the desired rental duration and the lowest available price will be applied. The flex rate is calculated by the rental company on the basis of supply and demand and is adjusted every Friday.

For changes to flex rate bookings the following applies:
The booking is calculated by using either the original flex rate or the flex rate at the time of the booking change, depending on which rate is higher. The following situations are classified as booking alterations.

- Change of pick-up or drop-off date
- Change of pick-up or drop-off location (depot)
- Change of vehicle category
- Name change
- Change of flex rates or introduction of special offers afterwards

If you decide to extend your hire by 2 days and this is approved (a change of drop-off date, not location or vehicle) the additional rental days will be charged according to the flex rate that applied when the booking was originally made. From 3 days or more the normal rules regarding changes apply as outlined above.

If a change is made to your booking with in 14 days of the pick-up date no rental days will be refunded if the hire is shortened. All rental days will be charged as originally booked.

The cancellation fees apply as stated in Motorhome Bookers' booking conditions.
If the vehicle is collected later than the pick-up day booked, or returned earlier than booked, no refunds will be provided. There are also no refunds provided if the booking is shortened within 14 days of the pick-up date.

- Transfers
- Petrol, gas, oil
- Additional insurance options
- AU$ 165 one-way fee. Please refer to the 'Driving Restrictions' section for information on the minimum hire period that applies to one-way rentals
- AU$ 750 surcharge for pick-up or drop-off in Broome
- AU$ 0.40 per additionally driven km if exceeding 300 km per day with all 4WD Campers
- Additional driver fees
- Camping table and chairs
- Baby/Booster seats
- Any taxes and fees that apply on top of services payable locally

- Transfers
- Petrol, gas, oil
- AU$ 165 one-way fee. Please refer to the 'Driving Restrictions' section for information on the minimum hire period that applies to one-way rentals.
- AU$ 750 surcharge for pick-up or drop-off in Broome
- AU$ 0.40 per additionally driven km if exceeding 300 km per day with all 4WD Campers
- Any taxes and fees that apply on top of services payable locally

One-way rentals (= pick-up at location 'A' and drop-off at location 'B') between all Australian depots and in all vehicle categories are possible on request with your booking - except for the rental depot in Broome. Rentals from/to Broome are only possible with the 4WD Camper and 4WD Trailfinder. The one-way fee is AU$ 165 and will be charged locally.

The one-way option is allowed as long as the minimum hire condition is achieved. A table outlining the minimum hire conditions can be found below under 'Driving Restrictions'.

A surcharge of AU$ 750 applies if you pick up and/or drop off your vehicle in Broome. This surcharge is always charged in addition to any one-way fees that may apply.

Cheapa offers supplementary Roadside Assistance, which can be purchased at pick-up for AU$ 4 per rental day (max. AU$ 100 per hire). This optional extra includes:

- Opening vehicle on lock out
- Lost key replacement up to AU$ 120
- Emergency towing (first 25 km included)
- Jump start
- Flat tyre change using spare located in vehicle
- On scene fuel delivery (up to 20 litres)

Cheapa also offers an Extended Roadside Assistance for AU$ 7 per day (max. AU$ 175 per hire) which covers damage to 1 windscreen and 2 tyres in additon to the inclusions mentioned above.

Please note that basic Roadside Assistance is always included in your rental package. In case of a breakdown, you will receive assistance even if you do not buy supplementary Roadside Assistance. However, the extra services listed above are only available if you purchase supplementary Roadside Assistance coverage and will incur a minimum AU$ 100 call-out fee with the standard program.

Baby / booster seats can be hired from Cheapa Campa and cost AU$ 35 per seat and rental. If you book the All Inclusive option with us, these seats are included in the total price (pending availability, if requested with the booking and as long as the seats are suitable for the vehicle in question only).

If you require a baby seat or booster seat please let us know the child's age and weight when you book. You need to book the seats in advance.

Please note: Baby / booster seats cannot be fitted to the vehicle types Hitop, 2-Berth motorhomes or 4WD vehicles. If you have a baby between 0-6 months of age you cannot rent a vehicle from Cheapa as they do not allow baby capsules to be fitted to any of their vehicles.

For important information on this subject please refer to the section 'Equipment & Extras' below.

The local GST and the 3% administration fee are included in all payments made to us. 

For all amounts payable locally in AU$ the following sales taxes are charged on top of the base price: 10% GST, 3% administration fee.

We have sought to provide accurate information on taxes. However, we do not accept responsibility for any changes such as new additional fees charged by the rental company at pick-up time or local tax increases made by the local or federal Australian government.

The standard insurance with insurance cover up to AU$ 10 million and an excess of AU$ 3,500 (Hitop, Endeavour and 2-Berth vehicles), AU$ 5,000 (4- and 6-Berth vehicles) or AU$ 8,000 (all 4WD vehicles) per incident is included in the rental rates. This provides cover for damage to the rental vehicle or to third-party property. The renter and passengers are not insured for bodily damage to themselves as there is no passenger insurance provided by Cheapa.

The renter's excess that comes with the standard insurance is AU$ 3,500 (Hitop, Endeavour and 2-Berth vehicles), AU$ 5,000 (4- and 6-Berth vehicles) or AU$ 8,000 (all 4WD vehicles) per incident for any property damage incurred by a third party or the rental vehicle, regardless of how the damage occurs or who causes it, which includes accidents that are no fault of the renter. Any damage to the windscreen or tyres will need to be paid by the renter in full.

Exceptions:
For a list of uninsured incidents please refer to 'Insurance Exclusions' below.
In Australia third-party insurance is not compulsory. Therefore, in the event of an accident involving an uninsured driver or if a third party flees the scene of an accident the renter will be liable up to the level of the excess even if he/she is not at fault.

You can reduce or eliminate the excess as follows.
- You can book the All Inclusive Option with us in advance (not available locally) which includes the Liability Reduction Option 2 (VIP Cover) with NIL excess
- You can select one of the following excess reduction insurance options with Cheapa Campa locally:

Hitop/Endeavour/2-Berth vehicles

 

4-Berth and 6-Berth vehicles

Insurance	Standard Insurance (The Low Road)	Liability Reduction Option 1 (The Middle Road)	Liability Reduction Option 2 (VIP cover = The High Road)
	In AU$	In AU$	In AU$
Price per day	included	32	39
Maximum price per rental		1,600	1,950
Excess	5,000*	2,500*	0*
Deposit	5,000	2,500	250

 

4WD vehicles

Insurance	Standard Insurance	Liability Reduction Option 1	Liability Reduction Option 2 (VIP cover)
	In AU$	In AU$	In AU$
Price per day	included	41	47
Maximum price per rental		2,050	2,350
Excess	8,000*	2,500*	0*
Deposit	8,000	2,500	500

*Tyre damage or damage to the windscreen as well as to awning, overhead or underbody have to be paid by the renter in full.

4WD Additional Cover:
This additional cover for AU$ 249 is available for hires of the Cheapa 4WD Camper and 4WD Trailfinder vehicles when either Liability Reduction Option 2 (VIP Cover) or the All Inclusive option have been purchased. Coverage with this offer will protect the renter for:
- Accidental damage to the overhead and underbody sections of the 4WD campers (except for a Single Vehicle Roll Over)
- 2 tyres and 1 windscreen cover
- Damage to the awning/roof top tent
- Unlimited kilometres
- NIL liability
- Towing and vehicle recovery costs from 4WD roads where permission from Cheapa to travel on these roads has been granted (up to AU$ 2,000 per rental)

The respective excess is payable for any damage to the rental vehicle including damage to third party property, in the event of theft, fire, break-ins, vandalism as well as loss of revenue incurred by Cheapa if the vehicle is unable to be rented out due to necessary repairs.

There is no insurance cover whatsover if the vehicle is wilfully damaged, damaged due to negligence on the part of the rental party or due to illegal activities or forbidden activities as per the rental agreement. Please refer to the section 'Insurance Exclusions' below for further details.

With the standard insurance the deposit, which covers the amount of the excess of the insurance option you have chosen, is deducted from a credit card at pick-up. Visa, Mastercard, American Express and Diners Club cards are accepted. Pre-paid credit cards, travellers cheques or cash will not be accepted.

The credit card holder must be present to sign for this and he/she is responsible for any damage to the rental vehicle. The deposit can also only be provided by the renter and not split several ways between members of the travelling party.

If you take just the standard insurance, the deposit will be deducted from your credit card and fees of 2% will be charged in addition to the deposit amount if you use Visa or Mastercard. For American Express or Diners Club cards, fees of 2.8% will apply. These administration fees are non-refundable.

If you choose the Liability Reduction Option 2 (VIP Cover) at pick-up time or you purchase the All Inclusive Option with Motorhome Bookers in advance, the deposit of AU$ 250 (or AU$ 500 for 4WD campers) will be charged. 

NOTE: Please ensure that you have sufficient funds on your credit card before departure.

If the vehicle is returned without damage or third party incident the full amount of the deposit will be reimbursed. Any changes in foreign exchange rates or fees are borne by the renter. All credit card deductions are made in Australian Dollars. Neither the rental company nor the tour operator is liable to make up any differences that occur between the cost of a deducted deposit and the reimbursement which result from foreign exchange fluctuations or external fees.

The deposit will be reimbursed in full as long as the vehicle is returned in the same condition in which it was collected and with full petrol/diesel and gas tanks. The rental company reserves the right to charge a cleaning fee if the interior of the vehicle is excessively dirty at drop-off. The toilet and waste water tank must be completely empty, otherwise a further fee will be charged. Please refer to the section 'Miscellaneous' / 'Post-hire Cleaning' for further details.
In the event of damage to the rented vehicle or to property of a third party a new deposit will be taken in order to cover any further separate incidents of damage. If you booked the All Inclusive Option with Motorhome Bookers in advance and the rental vehicle is returned in the condition as mentioned above the credit card fees for Visa and Mastercard will be reimbursed.

If an accident occurs, the deposit banked to cover the excess in the first instance regardless of who is at fault and is owed to the rental company by the renter even if the damage was not caused by you and is refunded as soon as the rental company receives a payment from a third party. This can of course take some time.

In Australia, third party liabitily insurance is not compulsory. If you have an accident with an uninsured driver or the other person flees the scene of the accident you will be liable for the sum of the excess. The excess applicable for the insurance options mentioned above apply to each individual incident and not on a per-rental basis. If a second accident occurs, a further deposit of the same total will be payable.

All insurance cover is null and void if the terms of the Cheapa Campa Australia rental agreement are breached. Any damage that is caused when the renter acts outside of the rental company conditions is not covered by the insurance. Any damage resulting from a violation of traffic regulations is also not covered by insurance.

Any damage caused by the vehicle rolling over (single vehicle accident) or water and/or saltwater related damage where the renter is at fault is not covered by the insurance. The insurance does not cover damage in case of vehicle submersion, the vehicle being stranded in water, or resulting from driving on causeways or beach driving.
A vehicle rollover is deemed to have occurred where damage to the vehicle results from the vehicle rolling or tipping to such a degree that any or all tyres lose normal contact with the road surface.

Any personal property that is damaged or stolen during an accident, vandalism or a theft is not insured. Private insurance should be purchased in your home country to cover any such issues. In order to avoid theft of personal items from the vehicle it is advised not to leave any valuable items in the vehicle.

In the cases listed below, the renter is fully liable for damage to the rental vehicle and third-party property, i.e. no insurance cover whatsoever is provided:
- Vehicle submersion or the vehicle being stranded in a water area
- Saltwater-related damage
- Damage resulting from creek or river crossings, driving on causeways or beach driving
- Recovery cost of the vehicle if it is bogged
- Damage caused whilst the vehicle is being transported over water
- Activities that breach the rental agreement conditions or are against the law, e.g. driving under the influence of drugs or alcohol or dangerous driving (especially with regard to trailers and camping appendages). Here, the renter is liable for the full amount of damage caused either to the rented vehicle or to the property of a third party involved.
- Damage caused by the use of the wrong fuel or if water or oil, etc are not topped up to minimum required levels (causing overheating, frost damage, etc) or where warning signals in the vehicle are ignored
- Costs that arise for towing and recovery of vehicles that have been stranded or submerged as a result of the driver's negligence.
- Any costs associated with losing the fuel, oil or water caps and items in the convenience kits
- Any costs associated with damage or accidents caused by falling asleep whilst driving
- Repairs and towing costs that are incurred because of driving on restricted roads or areas
- Damage caused by snow chains
- Costs for vehicle keys that have either been lost or locked in the vehicle
- If anyone who is not registered in the rental agreement drives the car
- Damage to awnings, the roof, roof appendages (including TV antennae) and underbody
- Damage caused by the vehicle rolling over
- Personal property that is damaged in an accident or is either stolen or damaged during theft is also not insured
- Wilful damage or damage caused by negligence
- Damage to windscreen and tyre damage is not covered and need to be paid by the renter in full 

Whilst we appreciate accidents may occur, there are also clearly cases of driver negligence where any insurance coverage is voided. This would include incidents where the driver is found to be in breach of the law in terms of speed, alcohol, drugs, or is found by the police or investigating authority to have been driving in a dangerous or negligent manner. In all such instances, Cheapa reserves the right to pursue full recovery from the renter.

All credit card payments that you make locally at the rental company depot are made in Australian Dollars.

All payments made by credit/debit card locally at pick-up time will incur the following surcharges:
- Visa Credit or Mastercard Credit card: 2%
- American Express/Diners Club: 2.8%

These fees are non-refundable and apply on top of the respective deposit. But in case you booked the All Inclusive Option with Motorhome Bookers in advance and the rental vehicle is returned in the same condition as you picked it up the credit card fees for Visa and Mastercard will be reimbursed.

For security reasons, Cheapa will only accept credit card or debit card for rental/extras charges paid on vehicle pick-up or drop-off. Cash payments will not be accepted at any branch. The bond is only payable at pick-up by credit card or debit credit card and cannot be paid with a pre-paid credit card.

Neither the rental company nor the tour operator is liable to pay any cost differences that occur between the cost of the deducted deposit and the reimbursement as a result of foreign exchange fluctuations or external fees.

Where speeding tickets and toll way or parking fines and/or accidents (e.g. that have not been mentioned to the rental company) come to light the rental company reserves the right to invoice the customer for these costs in arrears. In addition to these costs, Cheapa Campa reserves the right to charge for associated administration costs processing the fines.

The insurance options offered by the rental company do not include luggage insurance, nor do they include cover for any damage to the driver or passengers. It is therefore recommended that you obtain travel insurance that covers accidents, sickness and loss of luggage prior to departure.

Cheapa requires a national driving licence, which must have all details listed in English. If the important details on the national licence are not in English, you are required to bring a valid international driving licence. An accredited English translation will be accepted in lieu of an international driving permit. Photocopies are not enough.

Every driver is required to have held a valid and full driving licence for at least 2 years prior to the pick-up date. The driving licence must be valid for the entire duration of the rental.

The minimum age for the renter and other registered drivers is 21 years.

Additional drivers can be registered at pick-up time for a fee of AU$ 3 per rental day and driver (max. AU$ 45 per rental and driver). This is free with the All Inclusive option. Anyone wishing to drive the motorhome must have their details entered in the rental agreement.

Before you can collect your vehicle you are required to present a valid driving licence, credit card, your passport as well as the Motorhome Bookers voucher at the depot.

Please note carefully the maximum number of passengers allowed per vehicle as per the details provided when you click on the picture of your vehicle and view the vehicle specifications on our website. Please also inform us if there is a change in the number of people travelling in your party.

5 days
7 days for one way rentals (for further details please refer to the section 'Driving Restrictions' below)
10 days from 15 Dec 19 to 05 Jan 20
10 days from 01 Oct to 31 Oct 19 (Bathurst and Phillip Island Races) for the Cheapa 4-berth and 6-berth motorhomes from Adelaide, Brisbane, Melbourne and Sydney 
10 days from 20 Jan to 03 Feb 20  for all Cheapa 2-berth, 4-berth and 6-berth hires with pick up in Melbourne
Minimum rental periods are subject to change during other peak periods.

Any rental that consists of 3 or more vehicles travelling together is considered a group booking and has to be requested with Cheapa Campa in advance. Please contact us directly if you wish to book more than 2 vehicles for the same time period. 

Equipment provided in the vehicle booked at the base rental price consists of:
clothes pegs and clothes line, dustpan/brush, fire extinguisher, bucket, fresh water hose, broom.

Kitchen equipment: plates, cups, glasses, knives, forks, spoons, bowls, pots, pans, colander, bottle / can opener, cutting board, cooking utensils, teapot, toaster, tea towels, etc.

Linen and bedding (per person): pillow, pillowcase, sheet, towel, sleeping bag or duvet

Provided in Cheapa 4WD Camper and Cheapa 4WD Trailfinder only: satellite safety beacon.

A first-aid kit is provided in every vehicle. If the seal is opened and you use it the kit becomes your property and AU$ 50 will be charged for it at drop-off.

The following extras are not included in the base rental rate but can be rented at the depot at pick-up (pending availability). It is recommended that you reserve these items in advance:
- Camping table: AU$ 24 per rental
- Camping chair: AU$ 17 per chair per rental.
- GPS: AU$ 10 per day up to a maximum of AU$ 100 per rental
- Heater/Fan: AU$ 15 per rental
- Satellite Phone (must be prebooked): AU$ 20 per day plus call charges
- Toilet Chemicals: AU$ 2.50 each
- Baby/booster seats: AU$ 35 per rental
- Drop & Go Service*: AU$ 75 per hire

*Drop & Go Service: Bookable and payable locally for clients who want a quicker vehicle return and do not want to clean the vehicle. This service includes: interior and exterior cleaning of the vehicle, emptying of garbage and fridge, conversion of beds to dinettes. Please note that the toilets and waste water tanks must nevertheless be emptied.

The full propane gas cylinder is not included in the base rental rate. The following procedure applies at pick-up time:
At the beginning of your rental period all vehicles are provided with a full gas cylinder and you will be charged the following at pick-up time:
- AU$ 25 for Hitop, Endeavour, 2-Berth vehicles
- AU$ 35 for 4-Berth and 6-Berth vehicles
The gas cylinder can be returned empty when you return the vehicle.

Baby seats and booster seats are compulsory in Australia for children up to 7 years of age. Seats that are only attached to the frame of the vehicle (such as the middle seat in the front of most motorhomes) are illegal. It is not permitted to use child seats from UK/Europe or other countries that do not have the appropriate connection apparatus for motorhomes. Children under the age of 4 are not permitted to sit in the front of any vehicle.

You can rent baby seats (suitable for children between 6 months and 4 years old) and booster seats (normally suitable for children 4 - 7 years of age and/or 14 to 26 kg weight) for AU$ 35 per unit per rental. This is a one-off payment and is valid for the entire rental period. Baby and child seats must be booked in advance. If you book the All-Inclusive option with us these seats are included in the total price (must be prebooked, pending availability).

Please provide us with the age(s) and weight(s) of your child(ren) when you make your booking so that we can book the appropriate seat for you. If you have a baby between 0-6 months of age you cannot rent a vehicle from Cheapa as they do not allow baby capsules to be fitted to any of their vehicles.

Only the following seat configurations are possible:
Hitop, 2-Berth or 4WD vehicles: NO baby or booster seat possible
Endeavour, 4-Berth, 6-Berth: 2 baby seats or 2 booster seats or 1 baby seat + 1 booster seat

According to Australian law, baby and booster seats have to be fitted in the rear of the vehicle and are not allowed on the front seats.

All non-4WD vehicles are permitted only for use on sealed/bitumen public roads and driveways/access ways of up to 12 km (e.g. to campgrounds). There is no insurance cover if you drive on unsealed terrain and you will be liable of any damage incurred if you do so.

The 4WD vehicles can be driven on recognized unsealed roads or tracks as long as these are included on maps, are sign-posted and clearly recognisable. There are certain areas where you are only permitted to drive with the written permission of Cheapa Campa - for example: any Islands, including Tasmania but excluding Fraser Island and Moreton Island, Simpson Desert, Cape York (north of Daintree River), Oodnadatta Track, Mereenie Loop, Birdsville Track, Tanami Track, Gibb River Road, Kalumburu Road as far as Drysdale Station only, Warburton Road, Strzelecki Track, Mitchell Falls/Plateau, Cape Leveque, Bungle Bungles, The Plenty Highway, Burke Development Road from Chillagoe to Normanton and Savannah Way from Normanton to Borroloola, Finke Road, Bloomfield Track, North of Cape Tribulation and other remote areas. 

Even if you have written permission, special 'Remote Area' conditions apply. This means that in the event of an accident or breakdown in a remote area it will be the renter's full financial liability to pay any salvage, towing and/or recovery costs to the nearest Cheapa Campa depot. No replacement vehicle will be provided under any circumstances. Please contact the Cheapa Campa fleet department within 24-48 hours of travel to the restricted are in order to request permission.

No vehicle is permitted for use on Fraser Island, Moreton Island, the Canning Stock Route, Lost City in Litchfield Park, Gunbarrel Highway, the Old Telegraph Road section of the road to Cape York, Cape York between 01 Dec - 31 May, Boggy Hole (Finke Gorge National Park), the Old South Road from Maryvale to Finkea, the last 2 kilometres of the Lennard River Gorge Road and the Central Arnhem Road. Anyone who drives in these areas is also uninsured and the entire risk is borne by him-/herself.

Cheapa Campa reserves the right at its sole discretion to restrict vehicle movement in certain areas due to adverse road or weather conditions and the distance to nominated destinations in relation to the length of the rental period.

One-way rentals (= pick-up at location 'A' and drop-off at location 'B') between all Australian depots and in all vehicle categories are possible on request with your booking. Therefore one-way fees of AU$ 165 will be charged and are payable locally.

The one-way option is allowed as long as the following minimum hire conditions are met:

Minimum Hire in Rental Days

 

Adelaide, Alice Springs, Brisbane, Broome, Cairns, Darwin, Melbourne, Perth, Sydney

All branches are closed on 19 Apr, 25 Dec, 01 Jan, 27 Jan.

Adelaide, Alice Springs, Brisbane, Cairns, Melbourne, Perth, Sydney:
- Open seven days a week 0800hrs to 1600hrs

Darwin:
- Open seven days a week 0800hrs to 1600hrs during the period 01 Apr - 19 Dec
- Depot is closed completely during the period 20 Dec - 31 Mar

Broome:
- Open Mon - Sat 0800hrs to 1600hrs, closed on Sundays
- Depot is closed completely during the period 20 Dec - 31 Mar

The Broome depot is open from 0800 - 1200hrs only on the following public holidays:
2019: 22 Apr, 25 Apr, 03 Jun, 30 Sep

You can pick up your vehicle at the booked depot at any time during the opening hours, but no later than 30 minutes prior to closing time.

You can only drop off your rental vehicle at the booked depot during opening hours, but no later than 30 minutes prior to closing time.

NOTE: If your return flight is at midday or earlier we recommend that you drop off your motorhome at the depot on the day before your flight and spend the night in a hotel (or similar).

If the vehicle is returned earlier than agreed no refund will be provided.
If it is not returned to the agreed depot, at the agreed time the rental company will charge appropriate fees.
You can only extend the hire with prior approval from the rental company at the standard rates. This rate is normally higher than the Motorhome Bookers rates and is payable immediately locally by credit card (via the phone or at a Cheapa rental depot), not at drop-off time.

If it is returned later than the agreed drop-off date without Cheapa being made aware of the extension the renter will be charged at a higher rate for those days (double the daily rate and if the depot is not the agreed drop-off location further transportation fees will be charged). You can also only change the drop-off depot with prior approval from the rental company. Otherwise, one-way fees as well as additional surcharges of at least AU$ 700 will apply.

If the vehicle is returned in a damaged or not in a clean state, if the toilet or waste water tanks are not emptied or the gas, petrol or diesel tank is not full Cheapa Campa will charge fees accordingly as well as processing fees. Please refer to the section 'Miscellaneous' / 'Post-hire Cleaning'.

Cheapa Campa does not provide transfers.

The rental company will make every effort to ensure that the booked vehicle model is provided. However, it reserves the right, if due to unforeseen circumstances it has to provide either a vehicle of the same or a higher value without upgrade costs if the model booked is not available for any reason. Any additional costs such as higher petrol costs or ferry crossings costs, etc will not be refunded. This does not enable the renter to cancel his/her booking and there is no ground for reimbursement. Even though all vehicles have similar equipment and designs small differences in vehicle design may exist. All measurements and size indications are approximate values and are based on the information provided to us by the rental company. We can not accept responsibility for any mistakes or human error in the provision of these details. This information on our website can be changed at any time without prior notice.

The rental company reserves the right to charge a fee of up to AU$ 500 if the interior of any returned vehicle is extremely dirty. Toilets and waste water tanks (if the vehicle is equipped with these) must be completely emptied, petrol or diesel tanks must be full, otherwise a further fee of AU$ 150 will be charged. All vehicles must be completely free of mud. Smoking is not permitted in any of the vehicles or a cleaning & deodorising process will be necessary at a fee of up to AU$ 300.
The propane gas bottle (LPG) does not have to be full and can be brought back empty as long as the fee for this has already been paid. (see section 'Vehicle Equipment' / 'Extras' below). For any details on post-hire cleaning (Drop & Go Service) please see section 'Vehicle Equipment' / 'Extras'.

In the event of an accident, breakdown, technical difficulties or if other problems occur you are required to inform the rental company immediately and within no more than 24 hours. A nationwide network of contracted mechanics are available in such cases. In addition, Cheapa Campa has a 24-hour toll-free phone service which is available every day of the week. All Cheapa vehicles are also registered with the Australian Automobile Association (AA). Small repairs or expenses required for the upkeep of the vehicle up to AU$ 100 can be carried out without prior communication with the rental company and will be reimbursed to you at vehicle drop-off time. For repairs that will cost more than AU$ 100 you are required to notify the rental company before repairs take place in order to obtain their approval to proceed. Repairs can only be reimbursed upon presentation of a receipt.

Note: If you do not inform Cheapa Campa immediately about the need for a repair and if Cheapa Campa is not given the opportunity to help you and find a solution no reimbursement or compensation can be provided.

No compensation whatsoever is provided in case of any defects or repairs of WiFi, travel devices, radio, TV screen, CD or DVD player, awning, cruise control, etc. Further no compensation will be provided in the following events:
- failure of air conditioning in temperatures over 36 degrees Celsius
- defects of electric or gas heaters in temperatures below 4 degrees Celsius
- freezing of water pumps in temperatures below 2 degrees Celsius

Pets (dogs only) are allowed in the vehicles with prior and written notice for a fee of AU$ 200. Service dogs are allowed without any costs. Smoking is not permitted in any of the vehicles or a cleaning & deodorising process will be necessary at a fee of up to AU$ 300.

All information provided has been compiled by us (Motorhome Bookers Ltd) in as much detail as possible and on the basis of the information made available to us. This information has been taken from the rental company's conditions which they have provided to us. Additional conditions form a component of the rental agreement which is entered into by yourself and the rental company. You will receive the complete list of rental conditions with your rental agreement, which you sign when you collect your vehicle. We accept no responsibility for any differences that may come to light between our list of conditions and those of the rental company.